The Supply Chaney Podcast
Learn from the experience and expertise of people across the supply chain industry, from those who drive results today to those innovating for a better tomorrow. The podcast supports Supply Chaney’s mission to be a connected, creative, and capable supply chain resource and a respected member of the supply chain community.
The Supply Chaney Podcast
Ep. 53 - Evolution of Fulfillment
In this episode of the Supply Chain Podcast, Nathan Chaney interviews Mike DeFabis, who shares his extensive experience in the logistics and fulfillment industry. They discuss the evolution of fulfillment, the impact of e-commerce, and the role of automation and robotics in logistics. Mike also highlights the importance of hiring and developing talent, the influence of the IWLA in industry education, and the recent acquisition of IDS Fulfillment by DHL, which opens new opportunities for small to medium-sized businesses in the logistics space.
Chapters
00:00 Introduction to Fulfillment and Logistics
03:05 Mike DeFabis: A Journey Through Logistics
05:57 The Evolution of Fulfillment in E-commerce
08:45 Automation and Robotics in Logistics
11:28 The Impact of COVID-19 on Logistics
14:12 Hiring and Developing Talent in Logistics
16:58 The Role of IWLA and Industry Networking
19:58 DHL Acquisition and Future Opportunities
Surgere is the official sponsor of The Supply Chaney Podcast for 2025. Surgere’s singular focus is building AI-powered, frictionless supply chains that result in real time, end-to-end visibility with 99.9% accuracy for partners and customers.