The Supply Chaney Podcast
Learn from the experience and expertise of people across the supply chain industry, from those who drive results today to those innovating for a better tomorrow. The podcast supports Supply Chaney’s mission to be a connected, creative, and capable supply chain resource and a respected member of the supply chain community.
The Supply Chaney Podcast
Ep. 74 - The Hidden Engine of Supply Chains with Jon Gatrell
In this episode of The Supply Chaney Podcast, Nathan Chaney sits down with Jon Gatrell, Chief Product Officer and COO at Loren Data, to uncover the hidden engine behind digital communication in supply chains EDI (Electronic Data Interchange). From teaching geography to leading global technology initiatives, Jon shares how curiosity, product thinking, and system design shaped his approach to simplifying the complex world of logistics. Together, they break down why EDI still powers 90% of North American commerce, how APIs and AI are reshaping connectivity, and what real visibility means in today’s supply chain.
This is a deep yet approachable conversation about the future of integration, data flow, and innovation the invisible systems that make global trade possible.
Chapters
00:00 Introduction to EDI and APIs
03:00 Jon’s Journey from Geography to Supply Chain
07:00 Early Career Lessons and Product Thinking
12:30 What Product Management Really Means in Tech
16:30 How Loren Data Modernizes Legacy Systems
19:15 Understanding EDI: The Backbone of Communication
25:00 APIs, Integration, and the Future of Data Exchange
27:45 AI and the Next Era of Connectivity
31:20 Visibility and the Human Element
33:10 Reflections on Leadership and Innovation
Surgere is the official sponsor of The Supply Chaney Podcast for 2025. Surgere’s singular focus is building AI-powered, frictionless supply chains that result in real time, end-to-end visibility with 99.9% accuracy for partners and customers.